
18
MAINTENANCE
TROUBLESHOOTING
Problem Solution
Transmitter does not track level (External Mount)
(Direct Insertion)
Remove transmitter from piping column and test with
r
e-alignment magnet. Run magnet from bottom to top
of probe. Check zero and span calibration. If no
change in output, consult the factory.
Float stuck, Probe bent (Chamber)
F
loat inside the level gauge is moving slow
or not at all.
E
nsure that the magnetic level indicator is plumb.
The process fluid being measured may be too viscous
and heat tracing may be required to make the materi-
al more fluid.
The specific gravity of the process fluid and float
weight may need to be reverified.
The liquid being measured may contain magnetic par-
ticles collecting on the magnetic section of the float
causing drag.
If this happens magnetic trap assemblies can be pur-
chased from the factory.
Visual inspection of the float may be required to see if
the float has collapsed.
LEVEL, % OUTPUT, and LOOP values are
all inaccurate.
Basic configuration data is questionable. Reconfigure
probe length and offset. Ensure the level is accurate.
Reconfigure loop values.
LEVEL, % OUTPUT, and LOOP values fluctuate Turbulence, increase damping factor until readings
stabilize.
Level reading on display is correct, but loop value is
stuck at 4 mA
Set poll address to zero
DISPLAY MALFUNCTION
Ambient temp Symptom
< -20
°
C (-5
°
F)
Display may temporarily white out
> +70 °C (+160 °F) Display may temporarily black out
-20
°
C up to +70
°
C
(-5 °F up to +160 °F)
Display will recover without damage
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